Hi Alwina,
i will perform these steps and update you. I cannot restart sapstartsrv as it is PRD system. i am also seeing this error in sapstartsrv. normally we should have return code 0 . isnt it?
the error in "sapstartsrv.log" is
CCMS agent initialization for instance type ABAP: return code 0.
CCMS agent start: return code 411.
thanks,
Ranjith