My requirement is to add a button on Tickets WC view in WC service. Button is Send Email. On click of that button an email should be triggered with an attachment of custom pdf form.
1. I have made a custom pdf form and created a EC and a button preview on it and On click of that button I am able to see my form.
2. But when I tried the same thing with Send Email button where I have created an action Send_Email which populates the Email Body with HTML text and in attachments I am passing the group code of my form I am not able to open the same. It does not gets opened up and gives some decoding issue
I am attaching screenshots for action send_email. Am I missing something?