Quantcast
Channel: SCN: Message List
Viewing all articles
Browse latest Browse all 2801

How to troubleshoot RESTful login problem ?

$
0
0

Hello,

 

I hope it's the best place to get a solution because I'm becoming crazy !


My environment is :

 

# Client

Windows Server 2008R2 SP1

MS Office 2010 32-bit

Live Office 4.1 SP7

 

# Server

Windows Server 2008R2 SP1

Tomcat 7.0.59 + JRE 8_66

BO BI 4.1 SP7

 

 

 

I've upgraded to BO BI 4.1 SP7 and when I try to login from "Live Office", I've got  "LO 02049" error for WinAD and Enterprise authentication modes.

 

In CMC, I have:

RESTful URL: http://servername:6405/biprws => in browser: no answer !?!

Web service URL: http://servername:8080/dswsbobje   => in a browser, gives me Axis2 welcome page

WACS is ON, with RESTful in its parameters, and restarted many times

 

IT seems to be a problem with RESTful service: http://servername:6405/biprws/logon/long => in Chrome browser: Unreachable page - ERR_CONNECTION_RESET

 

No firewall problem :

6405 destination port tested from client : listening

and I reproduce the ERR_CONNECTION_RESET even on BI 4.1+Tomcat server.

 

In Live Office log, I find:

"Une erreur s'est produite lors de la demande du jeton du service REST"

= An error occured during the request of the token of the REST service

 

Very helpful message ! What kind of error ???

 

Any idea to solve this problem ?

I read many many posts without success.

 

 

Regards,

 

Stephane.


Viewing all articles
Browse latest Browse all 2801

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>